Privacy Policy

Effective Date: 11th Oct 2025
Last Updated: 11th Oct 2025

This Privacy Policy explains how Automatikly Business Private Limited , referred to as “Automatikly,” “Company,” “we,” “our,” or “us” , collects, uses, stores, shares, protects, and processes personal information when you visit or use our website https://automatikly.com/ , referred to as the “Website.”

Automatikly Business Private Limited works in the areas of Artificial Intelligence, Automation, AI tools, AI products, AI solutions, LLMs, SLMs, AI model setup, business process automation, AI integrations, AI agents, workflow automation, and related technology services.

By accessing, browsing, submitting information through, or continuing to use our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with this Privacy Policy, you should stop using our Website.

This Privacy Policy has been drafted with reference to general privacy principles and applicable privacy laws, including USA and India’s Digital Personal Data Protection Act, 2023 and related rules, where applicable.

1. Purpose of This Privacy Policy

The purpose of this Privacy Policy is to explain what information we collect, how we collect it, why we collect it, how we use it, how we share it, how long we retain it, how we protect it, what rights you may have, and how you can contact us regarding privacy-related questions.

2. Who This Policy Applies To

This Privacy Policy applies to Website visitors, prospective customers, existing customers, business contacts, newsletter subscribers, demo request users, people who submit forms on our Website, people who interact with our chatbot, forms, or automation tools, vendors, partners, consultants, service providers, job applicants where applicable, and any person who communicates with us through the Website, email, phone, forms, or other digital channels.

3. Information We May Collect

We may collect different types of information depending on how you interact with our Website and services.

3.1. Personal Information You Provide to Us

You may provide personal information directly to us when you fill out a contact form, request a demo, subscribe to our newsletter, ask for information about our AI or automation services, contact us by email or phone, submit a business inquiry, request a proposal, apply for a job, interact with our chatbot or AI assistant, register interest in any of our tools, products, or services, or participate in a consultation, meeting, or discovery call.

The personal information you provide may include:

• Full name, email address, phone number, company name, job title, business website, country, city, or region.

• Business requirements, project details, message content, service interests, budget or project scope if submitted, and any other information you voluntarily provide.

3.2. Business Information

Because Automatikly provides AI and automation services to businesses, we may collect business-related information such as company name, company website, industry, business size, business process details, automation requirements, AI use cases, existing technology stack, CRM, ERP, ecommerce, or internal system details, business workflow information, current pain points or operational challenges, data integration requirements, model setup requirements, and LLM, SLM, chatbot, or AI agent requirements.

Some business information may include personal data if it identifies an individual.

3.3. Technical and Usage Information

When you visit our Website, we may automatically collect certain technical information, such as IP address, browser type, device type, operating system, referring website, pages visited, time spent on pages, date and time of visit, click behavior, scroll behavior, form interaction data, approximate location based on IP address, Website performance data, error logs, session information, cookie identifiers, and analytics identifiers.

This information helps us understand how visitors use our Website and how we can improve it.

3.4. Cookies and Similar Technologies

We may use cookies, pixels, tags, tracking scripts, local storage, analytics tools, advertising pixels, and similar technologies to operate the Website, analyze traffic, improve user experience, understand visitor behavior, measure marketing performance, support advertising and remarketing, improve security, and support chatbot or interactive features.

For more details, please refer to our Cookie Policy . By continuing to use our Website, you agree to our use of cookies as described in our Cookie Policy, subject to applicable laws and your browser settings.

3.5. Information From Third-Party Sources

We may receive information about you or your company from third-party sources, such as public business directories, social media platforms, LinkedIn, marketing platforms, CRM tools, analytics providers, advertising platforms, business partners, referral sources, publicly available websites, event platforms, or webinar platforms. We may combine this information with information you provide to us directly.

3.6. AI Chatbot and Interaction Data

If our Website includes an AI chatbot, automation demo, AI assistant, lead qualification flow, or other interactive AI tool, we may collect information from your interactions. This may include your questions, responses, chat messages, service interests, business requirements, session data, interaction timestamps, conversation metadata, feedback on chatbot responses, and any information you choose to submit.

We may use this information to respond to your inquiry, improve chatbot performance, understand common customer questions, improve our AI and automation services, route inquiries to the correct team, and improve lead qualification and customer support.

You should not submit confidential, sensitive, proprietary, regulated, or highly private information through chatbot tools unless we have specifically agreed to receive such information under a written agreement.

4. Information We Do Not Intentionally Collect

We do not intentionally collect sensitive personal information through our Website unless it is specifically required for a lawful and clearly defined purpose.

Please do not submit government identification numbers, financial account details, credit card information, health or medical information, biometric data, religious beliefs, political opinions, sexual orientation, trade union membership, children’s personal data, passwords, login credentials, confidential company data, trade secrets, source code, proprietary datasets, or highly sensitive internal documents through our Website, forms, chatbot, or general contact channels.

If you submit such information voluntarily, we may delete it or process it only as necessary to respond to your request, comply with law, or protect our legal interests.

5. How We Use Your Information

We may use your information to operate and maintain the Website, respond to inquiries, provide AI and automation services, improve our products and services, send business communications, conduct marketing and advertising, and protect our legal and business interests.

5.1. To Operate and Maintain the Website

We use information to provide access to the Website, maintain Website functionality, improve Website performance, troubleshoot errors, monitor uptime and availability, secure the Website, and prevent spam, abuse, fraud, and misuse.

5.2. To Respond to Inquiries

We may use your information to respond to messages, answer questions, provide requested information, schedule meetings or calls, share service details, send proposals or estimates, follow up on inquiries, and provide customer support.

5.3. To Provide AI and Automation Services

We may use your information to understand and provide services related to AI consulting, business automation, workflow automation, AI chatbot development, AI agent development, AI product development, LLM setup, SLM setup, AI model implementation, AI integrations, data pipelines, RAG-based systems, internal business automation, support automation, sales automation, marketing automation, ecommerce automation, and custom AI tools and solutions.

5.4. To Improve Our Products and Services

We may use your information to improve our Website, user experience, AI tools and products, chatbot workflows, automation solutions, customer onboarding, communication, and support. We may also analyze customer needs, identify popular service areas, and develop new features.

5.5. To Send Business Communications

We may use your information to send service-related emails, proposal follow-ups, demo information, project-related communication, meeting confirmations, product updates, newsletter emails, educational content, marketing emails, event or webinar invitations, and AI and automation insights. You may unsubscribe from marketing emails where applicable. However, we may still send essential service-related or transactional communications.

5.6. To Conduct Marketing and Advertising

We may use your information to run marketing campaigns, measure campaign performance, analyze Website traffic sources, create remarketing audiences, show relevant advertisements, understand interest in our services, improve landing pages, track conversions, and optimize advertising spend.

5.7. To Protect Legal and Business Interests

We may use your information to enforce our Terms of Use, protect our Website and systems, detect suspicious activity, prevent fraud or misuse, resolve disputes, maintain business records, comply with legal obligations, respond to lawful requests from authorities, and protect our rights, property, users, and business.

6. Legal Basis for Processing Personal Data

Depending on your location and applicable law, we may process personal data based on one or more legal grounds, including consent, contractual necessity, legitimate business interests, legal obligation, and protection of legal claims.

Where we rely on consent, you may withdraw your consent where applicable. Where we rely on legitimate business interests, we consider whether our interests are balanced with your rights and expectations.

7. How We Share Your Information

We do not sell your personal information in the ordinary meaning of the word. However, we may share information with trusted parties where necessary for business, legal, operational, or service-related purposes.

7.1. Service Providers

We may share information with third-party service providers who help us operate our Website and business, such as website hosting providers, cloud infrastructure providers, email service providers, CRM tools, marketing automation tools, analytics providers, advertising platforms, security providers, form management tools, chatbot or AI tool providers, payment processors where applicable, IT support providers, project management tools, and customer support tools.

7.2. Business Partners

We may share information with business partners, consultants, implementation partners, or technology providers where necessary to respond to your inquiry, provide services, deliver a solution, integrate AI or automation tools, set up infrastructure or systems, or support implementation and maintenance.

7.3. Legal and Regulatory Authorities

We may disclose information when required to comply with applicable law, respond to legal process, cooperate with regulators, protect against fraud or security threats, protect our rights or property, enforce agreements, or prevent harm to users, our business, or the public.

7.4. Business Transfers

If we are involved in a merger, acquisition, restructuring, investment, financing, sale of assets, or business transfer, your information may be transferred as part of that transaction.

8. International Data Transfers

Our Website may be accessed globally. Your information may be processed in USA or in other countries where our service providers, cloud providers, hosting providers, or business partners operate. Where required by applicable law, we will take appropriate measures to protect personal data transferred across borders.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Retention periods may depend on the nature of the information, the purpose for which it was collected, business requirements, legal obligations, contractual obligations, security requirements, dispute resolution needs, tax, accounting, or audit requirements, and whether you continue to interact with us.

Contact form inquiries may be retained for business follow-up and record-keeping. Newsletter subscription data may be retained until you unsubscribe. Client project data may be retained for the duration of the business relationship and as required for legal or operational reasons. Website analytics data may be retained according to analytics platform settings. Security logs may be retained for a reasonable period to protect systems and investigate misuse.

When information is no longer needed, we may delete, anonymize, or securely archive it.

10. Data Security

We take reasonable technical, organizational, and administrative measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, destruction, fraud, abuse, and security threats.

These measures may include access controls, secure hosting, encryption where appropriate, monitoring and logging, internal access restrictions, secure communication tools, firewalls and security tools, staff awareness and confidentiality practices, and vendor security review where applicable.

However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

11. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to access your personal data, correct inaccurate or incomplete data, withdraw consent, request deletion of personal data, object to certain processing, restrict processing, request data portability where applicable, opt out of marketing communications, opt out of certain targeted advertising where applicable, and lodge a complaint with a data protection authority where applicable.

To exercise your rights, you may contact us using the contact details provided in this Privacy Policy.

12. Rights of Users in India

If you are located in India, your rights may be governed by applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 and related rules. Subject to applicable law, you may have the right to access information about your personal data, request correction of inaccurate or incomplete personal data, request deletion of personal data where applicable, withdraw consent where processing is based on consent, raise a grievance, and nominate another individual to exercise rights in certain situations where applicable.

13. Rights of Users in the EU, EEA, and UK

If you are located in the European Union, European Economic Area, or United Kingdom, you may have additional rights under applicable data protection laws, including GDPR or UK GDPR. These rights may include the right to be informed, access, rectification, erasure, restriction of processing, data portability, objection, rights related to automated decision-making and profiling, and the right to lodge a complaint with a supervisory authority.

14. Rights of California Residents

If you are a California resident and if the California Consumer Privacy Act as amended by the California Privacy Rights Act applies to our processing activities, you may have specific rights. These may include the right to know what personal information is collected, the right to know whether personal information is sold or shared, the right to access personal information, the right to delete personal information, the right to correct inaccurate personal information, the right to opt out of sale or sharing of personal information, the right to limit use of sensitive personal information where applicable, and the right not to be discriminated against for exercising privacy rights.

We do not knowingly sell personal information in the ordinary meaning of the word. However, some advertising or analytics activities may be considered “sharing” or “selling” under certain privacy laws. Where applicable, you may contact us to exercise your rights.

15. Marketing Communications

If you subscribe to our newsletter, request information, or submit a business inquiry, we may send you marketing or educational communications related to AI automation, AI agents, LLMs and SLMs, workflow automation, support automation, sales automation, marketing automation, AI tools and products, AI consulting, business process automation, case studies, guides, blogs, and insights.

You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us directly. Please note that even if you unsubscribe from marketing emails, we may still send you service-related, legal, transactional, or administrative communications.

16. Automated Processing and AI Systems

As an AI and automation company, we may use automated tools and AI-assisted systems for certain business operations, such as lead routing, inquiry categorization, chatbot responses, customer support assistance, Website analytics, marketing automation, internal workflow automation, service recommendation, and spam and abuse detection.

We do not intend to use automated processing to make legally significant decisions about Website visitors without appropriate disclosure, lawful basis, and safeguards where required by applicable law. If you interact with an AI chatbot or AI assistant on our Website, please remember that AI responses may not always be perfect. You should not rely on chatbot responses as legal, financial, medical, or professional advice.

17. Use of Submitted Business Data for AI Services

If you become a customer and share business data with us for AI model setup, LLM setup, SLM setup, chatbot development, automation workflows, RAG systems, or AI integrations, the handling of such data may be governed by a separate agreement, statement of work, data processing agreement, confidentiality agreement, or service contract.

Unless otherwise agreed in writing, we will use customer-provided data only for the agreed business purpose, will not intentionally disclose confidential customer data to unauthorized parties, will use reasonable safeguards to protect customer data, will not use customer confidential data for unrelated purposes without permission, and may process such data using third-party tools or infrastructure where necessary to deliver the service.

If your project involves sensitive, regulated, or confidential datasets, you should inform us before sharing such data so that appropriate safeguards and agreements can be put in place.

18. Confidentiality of Business Information

We understand that AI and automation projects may involve business-sensitive information, including internal workflows, customer support data, sales processes, marketing systems, business documents, knowledge bases, product data, internal policies, CRM or ERP data, operational processes, model requirements, and integration architecture.

We treat such information responsibly and use it only for legitimate business purposes or as agreed with you. For formal client projects, confidentiality obligations should be documented in the applicable agreement or statement of work.

19. Third-Party Websites and Links

Our Website may contain links to third-party websites, tools, platforms, videos, social media pages, or external resources. We are not responsible for the privacy practices, content, security, or policies of third-party websites. When you visit third-party websites, your information will be governed by their own privacy policies and terms.

20. Social Media Pages

We may maintain official social media pages on platforms such as LinkedIn, Facebook, YouTube, X/Twitter, Instagram, and other platforms. If you interact with our social media pages, those platforms may collect and process your information according to their own privacy policies. We may view or respond to comments, messages, reactions, or inquiries that you submit through social media platforms.

21. Newsletter and Email Subscriptions

If you subscribe to our newsletter or email updates, we may collect your name, email address, company name, and communication preferences. We may use this information to send company updates, product updates, AI and automation insights, educational content, blog updates, event announcements, and service information. You may unsubscribe at any time.

22. Contact Forms and Demo Requests

When you submit a contact form or demo request, we may use your information to understand your inquiry, contact you, schedule a call, prepare a proposal, recommend relevant services, assign the inquiry to the right team, and maintain internal business records. Please submit only information that is necessary for your inquiry.

23. Job Applicants

If our Website allows job applications or career inquiries, we may collect information such as name, email address, phone number, resume or CV, work experience, education, portfolio links, LinkedIn profile, skills and qualifications, interview notes, salary expectations, and any other information submitted by you. We may use this information for recruitment, evaluation, communication, and hiring-related purposes.

24. Children’s Privacy

Our Website and services are intended for businesses, professionals, and adults. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take reasonable steps to delete it. If you believe a child has provided us with personal information, please contact us.

25. Data Accuracy

You are responsible for ensuring that the information you provide to us is accurate, complete, and up to date. If your information changes or if you believe the information we hold about you is inaccurate, you may contact us to request correction.

26. Data Minimization

We aim to collect only the information that is reasonably necessary for the purposes described in this Privacy Policy. You should avoid submitting unnecessary personal, sensitive, confidential, or proprietary information through our Website.

27. Grievance Redressal

If you have any privacy-related concern, complaint, request, or grievance, you may contact us at:

Automatikly Business Private Limited
Website: https://automatikly.com/
Email: info@automatikly.com
Grievance Officer: Anand Agarwal
Address (USA) : 1177 Branham Ln, San Jose, CA 95118, USA
Address (India) :Sy. No. 97, F. No. 4092 Bellandur Village, Bellandur, Bangalore, Karnataka, India

We will review and respond to privacy-related requests in accordance with applicable law.

28. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, AI or automation services, data processing practices, legal or regulatory requirements, third-party tools or service providers, and security, operational, or technical updates.

The updated Privacy Policy will be posted on this page with a revised “Last Updated” date. Your continued use of the Website after the updated Privacy Policy is posted means that you accept the updated Privacy Policy.

29. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal data, please contact us at:

Automatikly Business Private Limited
Website: https://automatikly.com/
Email: info@automatikly.com
Address (USA) : 1177 Branham Ln, San Jose, CA 95118, USA
Address (India) :Sy. No. 97, F. No. 4092 Bellandur Village, Bellandur, Bangalore, Karnataka, India

30. Short Privacy Notice

Privacy Notice: By using this Website, you agree to our Privacy Policy. We may collect and process personal information to operate the Website, respond to inquiries, provide AI and automation services, improve our products, send business communications, and comply with legal obligations.